FAQs

You've got questions. We've got answers. Can't find what you're looking for? Give us a shout at sakhiluxe@gmail.com

Frequently Asked Questions

How do I place an order?

Placing an order is simple — your dream outfit is just a few clicks away! Follow these easy steps:

1. Add to Cart 🛒
Found something you love?
Click the ‘Add to Cart’ button on the product page.

2. Go to Checkout 🛍️
Click on the shopping bag icon (in the top corner).
Review your cart and click ‘Check out’ when ready.

3. Fill in Your Details
Enter your:
📛 Full Name
🌍 Country
🏠 Shipping Address
📱 Contact Number
Make sure everything’s accurate for a smooth delivery!

4. Choose a Payment Option
We offer multiple secure payment methods:
💳 Credit/Debit Card
📦 Cash on Delivery
🌐 UPI / Net Banking
Choose what suits you best.

5. Done! 🎉
Click ‘Place Order’, and you’re all set!
You’ll receive a confirmation email with your order details.
Now sit back, relax, and let the fashion magic come to you.

What payment methods do you accept?

Multiple Ways to Pay, One Way to Slay!
Shop now on Sakhi Luxe with:
📲 UPI - Google Pay, PhonePe, Paytm, BHIM.
💳 Cards - Visa, MasterCard, RuPay, etc.
🏦 Net Banking - All major Indian banks supported.
🚚 COD - COD available on select pin codes.
Fashion has never been this easy ✨🛍️

What are your shipping charges?

Our shipping fees are based on weight, ensuring fair pricing. ₹100 is our standard shipping fee in India for orders up to 1 kg or less. For heavier orders, expect to see the final shipping price at checkout.

How do I create an account?

Create Your Sakhi Luxe Account in 5 Easy Steps!”

Step 1:
🖥️ Visit
Go to www.sakhiluxe.com

Step 2:
👆 Click ‘Create Account’
Top right corner of homepage

Step 3:
📝 Enter Your Details
Name, Email, Mobile, Password

Step 4:
✅ Click ‘Create’

Step 5:
🎉 You’re In!
Welcome to the Sakhi Luxe family. You can now shop, track your orders, and enjoy a personalized fashion experience.

How can I stay updated on new arrivals and promotions?

We love keeping our fashion-forward fam in the loop! Here’s how you can stay effortlessly updated:

✅ Subscribe to Our Newsletter
Sign up on our website to get first dibs on:
🆕 New arrivals
🎁 Exclusive discounts
🈹 Early access to sales

✅ Follow Us on Social Media
Stay tuned in real-time by following us on:
📸 Instagram – Reels ,daily drops, style inspo & styling tips.
📱 Facebook – Updates, offers & more.
Join our tribe and never miss a look that turns heads!

✅ Check the “New Arrivals” Section
🆕Our website has a dedicated New Arrivals section that’s updated regularly — don’t forget to peek there!

What are your customer service hours?

For any assistance, please reach out to our customer service team. We are available between 10:00 AM and 7:00 PM, Monday to Saturday.

How do I care for my [Sakhi Luxe] garment?

We recommend professional dry cleaning to maintain the superior quality and extend the lifespan of your garment. This will help preserve the fabric, color integrity, and delicate embellishments.

Do I need to create an account to place an order?

To ensure a secure and hassle-free shopping experience, please sign up using your Gmail account before placing your order.

Who pays for return shipping?

We will gladly accept returns and cover the shipping costs if your order arrives damaged. Please notify us immediately in such instances.

Do you offer gift wrapping services?

Gift wrapping services are available at a supplementary cost.

How can I track my order?

As soon as your order is on its way, you’ll receive a tracking email with all the details. Follow the link within to effortlessly monitor your delivery in real time.

How long will it take for my order to arrive?

We're excited for you to receive your Sakhi Luxe order! Our standard processing time is within 48 business hours of order placement. Following shipment, domestic orders are generally delivered within 4 to 8 business days, depending on the destination. For international shipments, please anticipate an average delivery period of 7 to 15 business days, contingent upon the country of residence.

How do I know my size?

How accurately do the website images represent the true colors of the products?

We've aimed to show our product colors as accurately as possible online. However, due to the differences in how electronic devices display color slight variations may occur due to screen settings.